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As we’ve been seeing, the trend for most new bookmakers is to make sure that they complete a license to trade in the UK and one of the newer recruits in this respect is RedZoneSports. It’s great that they have signed up to widen our prospective list of sportsbook accounts but let’s see what else they have to offer.
When you land on the RedZone Sports site, owned and operated by Argyll Entertainment AG, then you may see graphics that indicate a bias for American Sports. While these are well catered for, the following is a list of sports betting markets that will certainly appeal to most UK punters.
Soccer, Horse Racing, Tennis, Golf, Rugby League, Rugby Union, American Football, Baseball, Basketball, Aussie Rules Football, Badminton, Beach Volleyball, Boxing, Cricket, Cycling, Darts, Handball, Ice Hockey, MMA, Motor Racing, Snooker & Pool, Table Tennis, Volleyball, Winter Sports, Greyhounds, Virtual Sports, Bandy, E-Sports, Floorball, Futsal
A big plus from that list is horse racing: It’s one of the UK’s favourite sports and some customers favour this option to the exclusion of all others so it’s naturally important that it’s here. All the remaining popular sports are here too and, if you like eSports plus some novelty and political bets thrown in, there is a small but growing set of these.
It’s early days in terms of RedZoneSports being included on any of the odds comparison sites but a random check of several options suggests that they will be very competitive all-round, particularly in those core sports of football and horse racing.
Anyone looking to fund their new RedZone Sports account can do so using either bank transfer or any of the major debit cards. For UK players there should be an option there but while we’re used to Paypal being excluded from any list, it is rare to see Skrill and Neteller absent so hopefully this situation will change in the near future, although Trustly and Boku are available.
The RedZoneSports betting platform has now added Trustly to its list and while it’s surprising that more popular eWallets have yet to be included, that’s a positive start. It’s also a good time to consider what terms and conditions are attached to each method.
Firstly, it’s useful to note that all transactions should be free of any fees. Debit cards will generally be fee-free at any sports betting site but that’s not always the case with eWallets. Happily, RedZone Sports bet do not charge at all but you should always check directly with your eWallet operator to see if they will apply any fees at their end.
Now we’ve cleared up that point, we need to ask about transaction times and minimum figures. If you are making a deposit to your RedZoneSports betting account then it should clear instantly. Bookmakers don’t want you to be hanging around – they just want you online and staking as quickly as possible so, in all cases, those deposits should be immediate.
For withdrawals, these can take up within 48 hours. There may be verification checks involved and the slight delay is legitimate so do keep that in mind. In many cases, it will be much sooner but be prepared for that 48 hour waiting period.
In terms of minimum amounts, the figure is £10.00 for both deposits and withdrawals. Obviously you can add or take out as much as you feel comfortable with but customers will need to hit that £10.00 mark at the very least.
Overall, this is a section that has some positive points but there is that room for improvement. The addition of Trustly as a funding method is definitely a good sign and it is an indicator that we may see more eWallets included in the months and years that lie ahead. Meanwhile, there are easy and fair terms on the deposit and withdrawal options that are here so this is a good sign moving forward.
Things get back on track with a much wider set of help options and, with the possible absence of a telephone number, everything you would want is here. It kicks off with a live chat operator and a prominent speech icon will drop in whenever you are logged on to your account.
There is also a dedicated email address and while there is a list of FAQs, this is relatively short. Average response times are shown and this is a decent set of options for a new operator.
We all need a little assistance from our sportsbook at times but some issues are easier to solve than others. Simple queries can usually be answered under a betting site’s set of frequently asked questions while other issues are more complex.
So what can this RedZoneSports Review tell us about their customer service platform? Firstly, it’s nice and easy to find and that’s a good start as some operators like to keep things hidden away. Towards the top of the homepage, there is a prominent help button and when we click on this, all is revealed.
To begin with, it’s not all that encouraging as the help button reveals a small list of basic FAQs. However, it does also unveil a separate link where all of the contact options are kept. The first point to note is that live chat is listed and that’s very positive. This is by far the quickest way to deal with any queries and while it’s not available on a 24/7 basis, it is online for much of the working day and this is the first point of contact for many customers.
Those live chat hours are from 12 Noon to 10pm UK time and while it would be nice to see that extended, it should cover most account holders’ needs. RedZoneSports bet state that the average response time is three minutes but you should often find that your query is taken care of in a shorter period.
If you don’t like the face to face aspect of live chat and you’d like something a little more anonymous, there are options on the RedZoneSports betting platform. To begin with, there is an extended list of frequently asked questions which goes much further than that original, basic set. If you can’t find the answer within it or you just don’t want to spend time looking through, you can simply fire over an email. The address that you need in this respect is help@redzonesports.bet and the operator states that the response time for emails is within 48 hours.
To summarise this section of our RedZoneSports review, the main help options are here and it’s all very fast and effective. If we were being really harsh then we’d point out the absence of a webform and a telephone number but in reality, you should have everything that you need here.
The operator is quick to point out that they will not issue a RedZone Sports free bets on request so it seems that they must have a lot of customers asking for this type of one-off offer. That doesn’t, however, mean that you won’t find any promotions here and there is some added value to be found across the platform.
Any deals of this kind are going to be subject to change but at the time of writing this red zone sports review in March 2020, there were a number of options for existing customers at this operator. As an example, RedZone had a deal in the football markets where they would pay out, no matter what the final result happened to be, if your chosen team scored first inside the first five minutes.
In general, football is a common sport for RedZoneSports bet to tie promotions to and another bonus related to TV football. The betting site was taking all live TV games across a footballing weekend and it was the job of the punter to speculate on which one would feature the most goals.
Those offers could be fleeting and they’re almost certain to disappear when the football season comes to an end but one permanent promo is likely to be found next to the horse racing markets. The RedZoneSports sports betting platform offers a best odds guarantee scheme on all UK and Irish horse racing and while this is a deal that many operators publish, it’s always very useful to have.
In short, there is always something going on here for all customers to enjoy. At time of writing this review, there was no RedZoneSports sign up offer but there are excellent deals for those that have registered and are playing on a regular basis.
More members of the betting community are starting to switch on to the question of security and it’s certainly going to be an important issue. Like any ecommerce site where you have registered an account, RedZoneSports bet will store financial and other personal information so it’s absolutely imperative to know that they are keeping it safe.
The company is owned by Argyll Entertainment who are a respected name in the sports betting and online casino industry. That’s a good start and if we look a little further, we find that the site employs up to date SSL technology which keeps your details encrypted and protected while you are playing online.
We should also look at the element of trust here and we should establish that the operator has a valid license and is regulated by the relevant authority in your country of residence. As you might expect, we wouldn’t recommend a bookie that doesn’t tick these boxes but it is worth just checking RedZoneSports betting just in case.
If we scroll down to the bottom of the homepage, the information that we need is all there. RedZone are regulated by the UK Gambling Commission and they also reveal their UKGC registration number. We like all of our sportsbooks to be open and transparent about this point so this is very good to see.
At the top of the main sports betting page, RedZone have a link to their in play options and the fact that there is a separate area of the site for live markets tells us that they take things very seriously. If you click on this link during a busy period for the sporting world, you should find that there are lots of markets to take advantage of from the straight result through to a whole host of side bets.
Football is a big focus and that’s the same for any operator that offers live betting but you can also find plenty of choice in other sports from popular picks such as tennis, through to more niche events including volleyball and handball.
To match choice, RedZoneSports bet also provide value and that comes via competitive odds that can be found right across those live sports. RedZone seem to be particularly strong on football prop bets but whatever market you’re aiming for, you should find that the operator is in step with the rest of the industry.
There is a mobile app available if you want to make the most out of your live betting experience. This will give you flexibility and the best chance of getting the bet you want before it times out or the odds change. Once again, this is a positive section of our RedZone Sports review and another area where the operator comes highly recommended.
Even with a number of outlets closing their doors to UK players we still have plenty of choice so why should we look at adding RedZoneSports to what might already be a big set of accounts? Obviously the welcome offer for new customers with up to £100.00 is an eye-catching one but there is a rollover and that is really a clue as to who they are targeting.
If you are a regular bettor on any sport then you have choice in the set of markets which is an appealing one for the average British player. This is followed up by competitive odds in those markets so this is a good place to play if you’re looking for an excellent welcome deal backed up by consistent value week after week.
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